Only one user not able to search in jira. Tried advanced filter as well

Question

Only one user not able to search in jira. Tried advanced filter as well.

Checked the permission it's all ok

It was working for him previously

Re-indexing is not an option as only particular user facing issue.

Kelsey McDowell · Answer

Hello - Did you find the solution for this issue? We have one user that is experiencing the same you mentioned above?

Issa Shaikh · Answer

Hi Alexey,

changed the browser, tried chrome, IE still nothing happens.

I have tried with same user but in different PC still same issue.

I suppose it to be related to user issue rather than browser issue.

But fact is it was working for him previously and now it won't.

Alexey Matveev · Answer

I feel like it as the browser issue.