Can we create conditional fields on Issue Requests?

Question

I am looking to edit existing fields on Issue requests to include some new fields. What I want to do is have conditional fields for eg.

Does this need to go into System X? Yes/No

IF YES, then have a few follow-up fields show up for requester to populate.

Aleksandra Bosacka _Deviniti_ · Answer

Hi @alejandro yudis amaya Bonilla

It's Aleksandra from Deviniti, the vendor of the Extension app 🙂

Could you share more details about the types of fields you're using and some screenshots presenting the ones that are locked in the configuration? I will do my best to assist further!

Cheers,
Aleksandra

alejandro yudis amaya Bonilla · Answer

@Katarzyna I have the free application in my jira cloud app, but when I want to use or make a conditional, many fields appear blocked, what can happen?

Katarzyna · Answer

Thank you @Tarun Sapra for mention our app!

@Roshni Shivaramakrishnan I'm a product owner of all our apps for Jira Service Desk, so in case of any questions, don't hesitate to ask me directly (my email: katarzyna.pawlak@deviniti.com) :)