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How to display Epic Link with a coloured label on Kanban board in Jira 8

Alexander Stepanov

After upgrade to Jira 8, Epic Link disappeared from the cards in my Kanban boards. I can add it back in the "Card layout" section when configuring the board as one of 3 fields (btw, that means I have to throw out another field now??), but it just gets displayed as a plain text. I want it displayed as the coloured label as it used to (and as it still does in other views).

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Earl McCutcheon

Hi Alexander,

It sounds like you have the "Hide Epic Labels" option enabled on the board. Can you check in the Board Dropdown in the upper right to see if there is an option to "Show Epic Label" like this:

Screen Shot 2019-02-13 at 3.26.39 PM.png

If this is the case select show and you should be all set,

Also I found a New bug testing this out where If you have the Kanban Backlog view enabled you will need to switch to the Kanban Board View for this option to show up in the dropdown, as it is not present in the Backlog view, Details on the BUG here:

https://jira.atlassian.com/browse/JSWSERVER-19883

Regards,
Earl

Alexander Stepanov

No, that option is enabled. Actually, toggling the option doesn't do anything - Epic Links are not shown either way. It worked perfectly fine before upgrading to Jira 8.

Thanks.

Earl McCutcheon

Hi Alexander,

thanks for the confirmation, and a couple things come to mind to check next, First what version of jira did you upgrade from, as there may be a Bug in an upgrade task for the specific upgrade path you used, I can run a quick check and see if its reproducible with the same upgrade path.

Next, there could be an add-on or local configuration causing a conflict try running in add-on safe mode as covered in "Disabling and enabling apps" to see if the behavior is reproducible with the add-on apps disabled and this would indicating its being caused by a third party app if the behavior stops. Next Run through the tests in this guide to rule out any local configuration conflicts.

Alexander Stepanov

"Safe Mode" didn't help, and I don't really have any manually installed add-ons anyway,

Last upgrade, from the system info page:

Last Upgrade

12/Feb/19 12:49 AM (v7.12.3#712001)

The only unusual thing I can recall from the upgrade, is that when Jira was starting up for the first time, it apparently ran out of memory and displayed a message saying that "it crashed, and then successfully recovered itself".

Everything aside from missing epic links seems to be functioning properly. There are no errors in dev console when viewing the board. I was pretty sure it was just part of the re-design to remove the coloured epic label...

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