Predefine Mails at defined ticket-threshhold in queue

Question

Hello,
I am looking for a plugin that can send emails parameter, controlled.
Example:
If the number of tickets in a queue reaches a definable threshold, a mail with predefined content should be sent to predefined recipients.
I would like to define this for multiple queues.
Many thanks for a suggestion
Martin

Martin Koisser · Answer

Nobody another suggestion therefore? :-(

Martin Koisser · Answer

yes, i looked at the automation.

But there i can not define a condition for the queues

Susan Hauth _Jira Queen_ · Answer

Hi Martin,

Did you look at Automation for Jira?  I know I can do that type of functionality by putting a scheduled trigger in Server Version.  Not sure about Cloud, but I would think this would be your best bet.

Susan