Set Issue Security Type

Question

Hello Everyone,

I am trying to set an Issue's security level in my service desk project. I have:

- Created an issue security scheme

- Added security levels to the issue security scheme

- Given myself permission to set issue security in the permission schemes

When I try to create an issue I do not get the option to set the Issue Security Level. When I try to raise a request I also do not see the option.

I've tried to add a post function in my workflow to set the security level but the "Set issue security level based on a user's project role" option is not there.

What am I missing?

Much appreciated.

Grigory Salnikov_0hffsd · Answer

Ok, let's do what is recommended here:

Configuring issue-level security

If the Security Level field is not displayed on the issue's screen after configuring the Issue-Level Security, use the Where is My Field? tool to see why it is not being displayed.

I think it may help us to find the reason the field is missing.

Christopher Rios_qxj6ti · Answer

Hi Grigory,

Thank you for your feedback. I've granted my user the issue security level and has the issue security scheme connected to my project but I still don't get the option to set security for any issues.

Grigory Salnikov_0hffsd · Answer

Hi @Christopher Rios!

To tell you the truth, I'm not so familiar with JSD. But if it works similarly as in JS I'd recommend the following:

* Check that your user is granted issue security level in question (individually, as a member of the group, or by her role)
* Make sure that the issue security scheme is connected with the (project?)