Pie Chart Data Inconclusive

[Lizzie Oldacre]

This Pie Chart gadget only shows data collected from the last 24 hours. How do we get ticket data to show in the pie chart to pull from ALL time??

[Brant Schroeder · Accepted solution]

@Lizzie Oldacre All dashboard macros are fed by filters.  If you want additional data you will need to update the filter that the macro is using.  Here is a link to managing filters https://support.atlassian.com/jira-software-cloud/docs/manage-filters/ and one for JQL which you will use in the filter https://support.atlassian.com/jira-service-management-cloud/docs/use-advanced-search-with-jira-query-language-jql/  and additional information about dashboards https://support.atlassian.com/jira-software-cloud/docs/create-and-edit-dashboards/ 

[Lizzie Oldacre]

@Brant Schroeder This was extremely helpful! I solved the problem with your guidance and advice. Thanks so much!