Internal error when evaluating External User Security policy.

Question

Hi, I am getting the below error while accessing JIRA.

500

Internal error when evaluating External User Security policy. https://support.atlassian.com/security-and-access-policies/docs/understand-external-user-security/

Karan Sachdev_oidcpo · Answer

Hey Bikash,

Some of our customers reported this error. This was an intermittent error and was fixed by our backend teams yesterday.

Thanks,

Karan