How does the reports work at the end of a Jira Sprint when Status is not in Active Sprint Board?

Question

Hi all, basically we have items we place into a sprint that we estimate with story points. That works all good and on the sprint report when the sprint starts it does have a max number of stories.

Now as I move it along the sprint it goes to "Test" at this point we want to call it in the sprint as complete (even though the item isn't). So we placed the Test on the right side at the end of the sprint. This then subtracts the number of story points in the report (all good).

This works fine so far, but then when we move it beyond test to say "into Production" or "Production Test" it then places those story points back in and says its no longer complete because its not in that final column anymore.

Is there anyway around this? Or would I have to place every item after "Test" into that final column? (For some reason Team really doesn't want to do it)

Nic Brough -Adaptavist- · Accepted Answer

Hi Calvin,

The Scrum boards are very simple, they just regard the last column as "done".  They do not really care what the status is, but if your issues are not in the last column (including not being on the board at all), then they're not done.

"Done" is not as simple as a binary flag though.  It is not quite "subjective vs objective", but it is very team-focussed.  Some teams "done" may be other teams "to do".  "Done" on a board means "the team using this board to drive their work has finished, they have no more to do with the issue".  But that does not mean that another team has nothing to do.

When you have steps beyond the last status that your team cares about, there is a simple fix - include the following status in the team's "done" column.

I'm guessing at your workflow here and simplifying, but say the ideal flow is something like:

New -> In-dev -> ready-to-test -> in-test -> test-passed -> deployed

* Your DevOps team needs a board that just has:* to-do: tests-passed
* done: deployed

* Your testing team probably wants:* to-do: ready-to-test
* in progress: in-test
* done: test-passed, deployed

* Your delopment team probably wants:* to-do: New
* in progress: in-dev 
* done: ready-to-test, in-test, test-passed, deployed