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Atlassian emails will be coming from new ips

Hey Team,

You will start to notice Atlassian Emails coming from new ips and signing domains.  If you have whitelists setup to control incoming emails from Atlassian, you will need to be aware of these changes.   

----------

New Ip Ranges:

These are the 2 new ip ranges that you can expect to receive emails from

  • 76.223.147.128/25

  • 216.221.175.128/25

New Return Path

The new return path you will start to see will be:

  • atlassian-bounces.<domain>
    • atlassian-bounces.atlassian.net
    • atlassian-bounces.atlassian.com
    • atlassian-bounces.bitbucket.org
    • atlassian-bounces.trello.com
    • etc...

The previous return paths were of the format

  • am.<domain>
  • mail-us.<domain>

---------

These changes will be invisible to most customers, but if you have whitelists setup that block all but an allowed list, you will need to be aware of these changes. 

2 comments

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chihara
Contributor
May 12, 2025

@Michael Baskerville 

Could you please provide your schedule/timeline?

marc -Collabello--Phase Locked-
Community Champion
May 13, 2025

Is this an official announcement? If so, this is a poor channel to communicate to admins.  They are unlikely to read articles here in the Community.

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