I created my own plan and for filter I like to add some custom field. Since I am Admin, I can see the Custom fields that I need for Plan, but I just don't know how to add that Custom field to my plan custom field. Any suggestion?
@Sutapa Basu -
When you click on "Adding the custom fields" option from your plan's configure > custom fields, you should see a similar screen like this below. Are you saying that you don't see the popup at all? Maybe a screenshot for us to assist you further?
Take a look at the following page for your reference - https://support.atlassian.com/jira-software-cloud/docs/add-and-view-custom-fields-in-advanced-roadmaps/
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
Hi @Sutapa Basu
Welcome to the community!
are you referring to a roadmap plan? Any screens hots that you can share to give more context of your issue?
Regaeds
Check this link: https://support.atlassian.com/jira-cloud-administration/docs/add-a-custom-field-to-a-screen/
Yes it is roadmap plan. I created my own plan and then under Filter I see there is Manage Custom fields>That takes me to Custom fields page>then I click Manage your custom fields> it took me to Custom fields page> I select the custom field (ex: Story Point)> I click ... for that specific custom field and select associate to a screen and this is where I am lost, I am not sure how this specific custom field can be add to my road map plan. Any help will appreciated.
Thanks
Have you tried this: https://confluence.atlassian.com/advancedroadmapsserver/configuring-custom-fields-935577874.html
Thanks for the feedback. Yes I see the pop-up and custom field, from the above screen you mention, but I don't see the custom field i want under the that pop-up. How can I add my custom field under that pop-up?
@Sutapa Basu
Have you tried to search for your field? Please note - Please enter the exact field name when searching. Also, please ensure that the "Hide unsupported fields" checkbox is not checked. It can be that your custom field's data type is not supported in Plan.
Only the following custom field types are supported in Advanced Roadmaps:
teams
checkbox
date picker
user picker (single user)
number
radio button
single-choice select
multiple-choice select
single-line text
URL (read-only)
Here is another link that may help you - https://support.atlassian.com/jira-software-cloud/docs/enable-custom-fields-used-in-advanced-roadmaps-in-jira/
Best, Joseph
Thanks Joseph for the feedback. Yes I entered the exact field name when searching and Hide unsupported field is uncheck. But I still don't see the use the custom field that I am looking for. This of custom field types you mention above, how do I know the field I am looking for is part of that custom field types?
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