JSM Portal-only account - SCIM EAP

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Sign for JSM Portal-only account SCIM EAP here

Today we’re introducing SCIM (System for Cross-domain Identity Management) - a hotly requested feature off the back of SAML SSO.

SCIM for Portal-only accounts will allows you to seamlessly provision/update/deprovision as required to ensure the right people have the right access.

SCIM for Portal-only accounts also allows for syncing of IdP groups with JSM customer organizations so you can ensure your grouping are reflected and always in sync.

SCIM EAP Eligibility

1. Your organizations is subscribed to Atlassian Guard Standard or Premium
2. You use Portal-only accounts for external service management on JSM
3. You use an IdP (Identity Provider) which can be used to set up SCIM

A quick refresher on whether your should use internal vs external customers for your JSM site

Note: Portal-only accounts do not contribute to your Atlassian Guard bill - JSM SCIM for Portal-only accounts is available for any sites where the organization has an active Atlassian Guard subscription.

Sign up for SCIM EAP

We’ll be opening up an EAP with a limited number of customers starting next month. If you would like to participate please enter your details into the link here

We’ll reach out shortly when SCIM is enabled for your site and provide more instructions on how to get started.

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Leave a comment here with any questions or suggestions - we’re always looking for feedback from the community!

[Michael Fileti]

Does this allow you to connect to more than one IdP or only one?

[Andrew]

Will this allow for extra fields to be added to the user profile, beyond just email and display name? We have an issue where Okta requires a unique username (not an email address), but our portal-only JSM accounts can only provide an email address for SAML login. It would be great if there was a possibility to have an 'Okta username' field that could be used for SAML authentication.

[George AKFALY]

Hi,
I’d like to follow up and check whether you’ve proceeded with the configuration of the new JSM portal.
I’ve already signed in to the portal, but I haven’t received any updates since then.
Looking forward to your feedback.