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Jira automations showing under Product Discovery automation usage

Elaine Cawthorne
Contributor
May 2, 2025

When I look at my automation usage I have a bunch of automations that run on  a Jira Business  project that show up as product Discovery automation usage - any ideas why?

 

1 answer

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2 votes
Answer accepted
Tomislav Tobijas
Community Champion
May 2, 2025

Hi @Elaine Cawthorne ,

The usage assignment should be based on the rule scope. As per official docs there's this:

  • ...
  • Rules scoped to multiple projects will be assigned to the product that has the highest monthly limit

    • E.g. Let’s say you’ve signed up to Premium plans for Jira and Jira Service Management.. And let’s say you create a rule that runs across all three

  • Global rules will be billed to the product with the highest automation limit.

I'd recommend checking rule scopes then. If the scope is set to Jira and not JPD projects, you could reach out to Atlassian Support to further analyze the problem.

Cheers,
Tobi

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