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Not able to access any of confluence page.

Sakthivelrajan S S January 16, 2024

Recently I am facing issue to login into confluence page (https://enterprise-confluence.onefiserv.net/display/****/******) . Whenever I tried to login, it show following error message. 

"Not Permitted - You are not permitted to perform this operation." 

Kindly help and let me know if you need more details. Thanks. 

3 answers

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Marc - Devoteam
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January 17, 2024

Hi @Sakthivelrajan S S 

Most likely, what happened is that you are not have access to the Confluence space anymore or you permissions on the space have been changed.

or you site is accessible anonymously and you can still view information, but you don't have a Confluence license anymore.

Reach out to your Confluence admin team or Space admin to have them check the permissions

Sakthivelrajan S S January 18, 2024

I have all access to confluence Page. Kindly refer the below screen. 2ff9df29-0b1a-4cfb-9150-b09c481ba314.jpg

Looks like some other access issue to Confluence space. Let me check with our Confluence Admin Team and get back. If anything. 

Thanks. 

Like Marc - Devoteam likes this
Sakthivelrajan S S January 22, 2024

Thanks @Marc - Devoteam  Local Confluence Team helped and now got the required access. 

Like Marc - Devoteam likes this
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Sakthivelrajan S S January 17, 2024

Till last month, I was able to access all links and able to edit the pages which I have access. 
(https://enterprise-confluence.onefiserv.net/display/****/******

From this Month Jan'24 I am not able to access any. 

Its happening for all the confluence pages.    Refer the following screen shot. You can see I have updated page.  dbf4c76c-a121-4887-906a-91696f4de6a7.jpg

Nikola Perisic
Community Champion
January 17, 2024

It seems like you have been restricted to edit these pages. If you are not the admin, you should ask them to remove you from the restricted list.

Reference is here: https://community.atlassian.com/t5/Confluence-questions/Cannot-view-pages-in-a-space-that-I-have-access/qaq-p/1282729

Hope it helps.

0 votes
Nikola Perisic
Community Champion
January 17, 2024

Hello @Sakthivelrajan S S ,

Welcome to the Atlassian community!

Few things I would like to know:

  • Are you the admin trying to access?
  • If not, has the space admin added you within the space permissions?
  • Is this happening for all of the Confluence pages or only the one you have mentioned?

BR,

Nikola

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