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half of my action inside bitbucket result with "Something went wrong"

ziv afgin
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November 4, 2025

i have used Claude-Code to git push my new branch, at the beginning my IP Address got blocked somehow, now its just supper heavily buggy with the message of "something went wrong, if its persists than ...."  and i cant seem to get any live support without paying money,

so i tried to pay money but than another "Something went wrong" message with a code to contacting the support. 

what should I do?? 
------------------------ 

"Wait a few moments, then try again. If this keeps happening, check the current operational status of Bitbucket Cloud at bitbucket.status.atlassian.com

3fd301d3d32848db9ec2ac53578abba8

If the problem persists, contact Support and include the code displayed above, if one is provided."

1 answer

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 5, 2025

Hi @ziv afgin 

I can see you're a member of a paid workspace already. We will need to see a HAR log to identify the problem - but that is sensitive data that would not be appropriate to share on a public forum.

So that we may assist you further. - please raise a support ticket directly with our support team at the following link (using the paid workspace URL):

If you're unable to raise a ticket, please let me know your timezone so we can raise one on your behalf with a team that operates within your region.

Cheers!

- Ben (Bitbucket Cloud Support)

 

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