can not login bitbuket

Question

Hello, I just created a new account, but I'm unable to create my own workspace. The following message is displayed:

Something went wrong on our end. Please try again. If this keeps happening,
contact support
. (Issue ID for Atlassian use: %222e1ee16f-bb07-40f3-8220-215368302ed5%22)

Shwetha Suvarna · Answer

Hey @leifang

Welcome to Community...

To create a Bitbucket workspace, I would suggest you follow the approach below:

* Navigate to admin.atlassian.com
* Select your organization and go to Apps in the top navigation bar.* If the Organization doesnot exists, please create an organization by following the page get-started-with-an-atlassian-organization

* Click Add App and select Bitbucket
* More details on the page : create-your-workspace

This should help create a workspace in BitBucket.

I hope this helps.

Best Regards
Shwetha Suvarna

Tansu Akdeniz · Answer

Hi @leifang

Welcome to the community!

Please try these steps:

* Different web browser or incognito windows
* Clear browser cache and cookies
* It is always good to quickly check the Atlassian status page to see if there is an ongoing incident.

If problem persists, please create a support ticket with the error code.