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Workspace disappeared after payment issue

Pedro Romero November 4, 2025

Hello Atlassian Support Team,

I hope you are doing well.
I recently experienced an account cancellation due to a payment issue. I have already updated my billing information and the payment method is now correct. However, my workspace bitbucket.org/pmi_americas no longer appears in my account and I am unable to access it.

This workspace contained important company repositories and it is critical for our operations. I kindly request your assistance to help restore access or guide me on how to recover it as soon as possible.

 

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