I am really desparate right now, because the runner seems to be very instable.
It randomly throws the following error:
[2024-03-26 08:42:54,961] Updating runner state to "ONLINE".
[2024-03-26 08:42:55,000] An error occurred whilst updating runner state to "ONLINE".
com.atlassian.pipelines.stargate.client.core.exceptions.StargateUnauthorizedException: Response Summary: HttpResponseSummary{httpStatusCode=401, httpStatusMessage=Unauthorized, bodyAsString={"code":401,"message":"Unauthorized"}}
at java.base/jdk.internal.reflect.DirectConstructorHandleAccessor.newInstance(DirectConstructorHandleAccessor.java:62)
Suppressed: reactor.core.publisher.FluxOnAssembly$OnAssemblyException:
Error has been observed at the following site(s):
*__checkpoint ⇢ 401 from PUT https://api.atlassian.com/ex/bitbucket-pipelines/rest/internal/accounts
Could it have to do with the following error, that also occured randomly? I know the error looks like that the runner was used by several parties at the same time. However, it is only used in one repository.
[2024-03-25 15:49:26,275] Updating runner state to "ONLINE".
[2024-03-25 15:49:26,650] An error occurred whilst updating runner state to "ONLINE".
com.atlassian.pipelines.stargate.client.core.exceptions.StargateConflictException: Response Summary: HttpResponseSummary{httpStatusCode=409, httpStatusMessage=Conflict, bodyAsString={"key":"agent-service.runner.conflict","message":"Simultaneous state updates were attempted for runner with id:
I couldn´t find any help for either of the errors anywhere, so I will be grateful for any advice.
If that is important: I am using the latest Java Version.
I tried both the latest runner version and an older one (1.508), just to see if that would change anything, but sadly no.
Hi Tritt,
I can see that you are a member of a Premium company workspace (the name starts with a C).
Please raise a ticket directly with our support team using your company workspace URL with Bitbucket Cloud selected as the product and Technical Issues & Bugs selected as the issue type so that we may gain access to your workspace and assist you further:
If you have issues raising a ticket, please let me know and I will do so on your behalf - I will need to know your timezone so I can get this routed to the team within your geographical location.
Cheers!
- Ben (Bitbucket Cloud Support)
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.