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We couldn’t log you in

chad.preisler
chad.preisler
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December 23, 2023

When I try to log in, I always get a message saying "We couldn't log you in". My email is chad.preisler@gmail.com.

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Patrik S
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 26, 2023

Hello @chad.preisler and welcome to the Community!

Checking internally, your account was in a Dormant state due to a long period with no login. I went ahead and set it to Active again, so you should be able to login as usual again.

In case you are still facing issues accessing your account, please let us know.

Thank you, @chad.preisler !

Patrik S

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Robert Wen_Cprime_
Robert Wen_Cprime_
Community Champion
December 23, 2023

Are you on a free or paid version of Bitbucket?

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