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Unable to login with Gmail

Richard Soutar
Richard Soutar
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February 6, 2025

Hi,

 

I haven't use Bitbucket for a while. But today a friend would like me to help on repo he use on Bitbucket. I try to login but cannot. I've tried all browsers.

 

Please help.

 

Best Regards,

Richard Soutar

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 7, 2025

Hi Richard and welcome to the community!

I checked in our system the Bitbucket Cloud account associated with your email address and I saw that it was in a dormant state. I believe this is the reason why you couldn't log in.

I reactivated your account just now. Could you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora

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