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Unable to login Bitbucket - We couldn’t log you in EDITED

Christyowidiasmoro
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December 19, 2022

Hello,

I am getting following error when login to bit bucket account on every browser.

 

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

 

All of other products (JIRA, Confluence) are working properly. i am having issue with Bitbucket alone.

 

Thanks.

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 19, 2022

Hey Christy,

I could see that your personal workspace was de-activated as it was marked as DORMANT, meaning it was not logged into for a considerable amount of time.

I have re-activated your workspace so you should be able to log in now :)

Cheers!

- Ben (Bitbucket Cloud Support)

Christyowidiasmoro
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 20, 2022

Great,

Now I'm able to access to my account.

Thanks.

Rrrr May 19, 2023

So much time lost.

Please vote to have them provide a better error message:

https://jira.atlassian.com/browse/BCLOUD-22664

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