The invoice is not showing.

[İsttelkom Software]

I am writing regarding a recent payment issue on my Bitbucket Standard plan.

I recently switched my plan from Free to Standard. Following this change, a charge of $10.00 appeared on my credit card statement.

However, I am facing two issues:

Missing Invoice: I cannot find the invoice corresponding to this specific $10.00 charge in the admin.atlassian.com billing history. The latest invoice is not visible.

Amount Clarification: My "Plan Details" page shows a monthly cost of $18.25, but I was charged $10.00. I assume this is a prorated amount, but since I cannot see the invoice, I cannot verify the breakdown.

My Details:

Workspace URL: [İsttelkom Software]

Date of Charge: [28.01.2026]

Charged Amount: $10.00

Contact Email: software@isttelkom.istanbul and enes.karaca@isttelkom.istanbul