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Registered email address does not exist anymore. How can I change it?

Sascha Schnepp
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September 1, 2025

Hello Everyone,

The email address linked to a bitbucket account doesn't exist anymore. Hence, at login, I can't access the code sent there and can't proceed. How can I get this changed?

Help is much appreciated!

Thank you

1 answer

0 votes
Tansu Akdeniz
Community Champion
September 2, 2025

Hi @Sascha Schnepp 

Welcome to the community!

If you don't have an access to the old account, there is no possibility to change the email address.

Please check the Atlassian's answer in this thread: Lost access to bitbucket due to no-access to email

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