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Not receiving email to complete verification process

Neil Cao
Neil Cao
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July 23, 2024

I cannot receive email to complete verification process when I want to enable Two-step verification. 

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Neil Cao
Neil Cao
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
July 23, 2024

Resolved.

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Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 24, 2024

Hi Neil,

I'm glad you have received this email. I did notice some bounce errors returned from your mail server that are worth investigating on your end:

  • 421 4.4.0 [internal] no mail servers for this domain could be reached at this time

If you encounter future issues with receiving or locating any emails sent by us, please refer to the following article for troubleshooting steps:

Cheers!

- Ben (Bitbucket Cloud Support)

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