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Ignatius Martinez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 25, 2023

I need to access an old Bitbucket account that I have saved in my password manager. I have the username and password which is what I used to login with the password manager. I do not know the email that I used for the account, it could be any of hundreds. I can't find a way to reset the password so I can get an email, it would be resent to my main account and it would allow me to find out which email account is associated to. Obviously this is a different account I created just to ask my question.

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David Bolton
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 9, 2023

I have the same issue - old BitBucket account and only a username. The suggestion to contact support doesn't help because you can only do that with a paid account. I can't upgrade to a paid account, because I can't login. I'm in a catch-22. What happens next?

0 votes
marc -Collabello--Phase Locked-
Community Champion
January 26, 2023

My recommendation is to contact Atlassian support directly.

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