The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I stopped receiving emails

Carlos Rodero
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 10, 2021

hello, I had a problem with my email server and I stopped receiving emails, I believe the system must have blocked because it didn't find my email during the failure period. My email: <email_removed>

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 10, 2021

Hi Carlos,

Your email was indeed in a suppression list. It looks that Bitbucket attempted to send you an email while there was a problem with your email server, there was a hard bounce response, and your email was placed in a suppression list.

I went ahead and removed it, so you should be able to receive Atlassian/Bitbucket emails now.

Please feel free to let me know if things are ok and if you need anything further.

Kind regards,
Theodora

TAGS
AUG Leaders

Atlassian Community Events