How to get access to my previous account?

Question

I used to have access to a bitbucket repository.

I can still push and pull from it via SSH keys, however now the email associated with the account is defunct, so when I try to access it from the web... I can't receive the confirmation email.

Any idea how to fix this and update the email address?

Peter J. Kootsookos · Answer

Yes, I figured as much.

I've done, that, but I've recreated it on GitHub, and won't be back if I can avoid it.

Caroline R_g9ynyc · Answer

Hi, Peter.

If you are unable to regain access to the primary email of the account, our suggestion would be to create a new Bitbucket account with an email you have access to and recreate the repos of the other account using a local clone.

For security reasons, we cannot make any email changes to a Bitbucket account from our side. The only way to change the Bitbucket account’s email would be to regain access to its primary email and then perform the email change via https://id.atlassian.com/manage-profile/email”.

Kind regards,
Caroline

Peter J. Kootsookos · Answer

Unfortunately, I have lost access to that email address too. <email removed for privacy reasons>