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Could not login to bitbucket with atlassian user name and password.

Durga Nuvvula
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 14, 2022

We couldn’t log you in, when trying to get to bitbucket after logging into atlassian account. 

Screen Shot 2022-08-14 at 11.35.40 PM.png

 

Its repeatedly asking for sign in, which is not getting through.

Screen Shot 2022-08-14 at 11.35.13 PM.png

1 answer

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 16, 2022

Hey @Durga Nuvvula 

Welcome to the community!

The issue happens if you have an add-on that tampers with Atlassian login.

To identify the add-on, I suggest disabling all add-ons installed in your Web browser and restoring the browser default settings, then try again.

If that works, try enabling your add-ons again one by one to see which add-ons is causing the issue.

I hope this helps.

Cheers,
Syahrul

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