Can't Create a PR with Bitbucket Website or open Branches

[JCott]

I get a Something Went wrong message when i try to open a Branch on the Branches Site of my Repo

Also when i try to CREATE -> Pull request i get a Something went wrong

Should i share my codes? I just to raise attention that the issue from yesterday if related, isn't solved. Can i savely share my error codes here publicly or should i avoid that?

[Ben]

Hi @JCott 

May I confirm if you have write access to the branch you're attempting to create the branch/PR on? There could be branch permissions configured on the repository which are preventing your user account from performing such actions.

I'd also recommend trying a different browser to see if you get the same result - this error can be caused by browser extensions/add-ons which are filtering for certain keywords in the URL and block these from being displayed.

If the above still doesn't resolve the issue - I'd suggest raising a formal support ticket with us to troubleshoot this further. I can see you're a member of a Premium workspace and therefore qualify for direct support with our support team at the link below:

• https://support.atlassian.com/contact

Please let me know if you encounter issues raising a ticket and share your timezone so that I may raise one on your behalf with our engineers that operate within your working hours.

Cheers!

- Ben (Bitbucket Cloud Support)