How to assign the sub task ticket to particular user automatically based on Parent Ticket Status

Question

Hi Team,

We would like know that, Is there a way to assign the sub task ticket to particular user automatically based on Parent Ticket Status?

GNarsimhagowda - Empyra · Answer

Hi @Prabhu Chilukuri

This is the automation I have used and it is working for me, You  can add conditions based on your requirement

Prabhu Chilukuri · Answer

Hi @GNarsimhagowda - Empyra ,

Could you please share the steps?

Thanks!

GNarsimhagowda - Empyra · Answer

Hi @Prabhu Chilukuri

This can be acheived by automation.

Thanks.