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Data Center Copy a Cascading (parent and child values) from Epic to Story

Brian Taylor_5wqrpi

I am trying to copy the values from an Epic for a Cascading field to the associated stories.

If an issue is created or updated and the epic link is set to copy the field from the Epic, that has cascading values of parent/child values.

I do not get an error in the audit log but nothing is getting set.

I have tried different methods with no luck.

Note: This is on Data Center Jira software.

Screenshot 2023-10-02 at 5.22.18 PM.png Screenshot 2023-10-02 at 5.21.49 PM.png

Accepted answers

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Mateo Gonzalez_su5ufc

Hi Brian, I'm noticing that in the screenshots sent the automations are listed as "disabled", is it possible that they are not enabled and that is why there is nothing in the audit log?

Captura de pantalla 2023-10-02 192138.jpg
If you want, let me know and if not, we see that it may be failing.

I await your response

Regards

Brian Taylor_5wqrpi

Juan - I disabled them because they are not working and wanted to reach out to the community as to why they may not be working

Brian Taylor_5wqrpi

This is the latest update to the automation. It states in the log that it is successful, but values are not updated.

Screenshot 2023-10-03 at 10.10.58 AM.png Screenshot 2023-10-03 at 10.12.30 AM.png

Mateo Gonzalez_su5ufc

Brian, okay, perfect. So it is not a disabling problem. But notice that in the last screenshots sent, the issue that triggers the event is "PSPCA-9085" and in the if block it is compared to PSPCA-9085 and then in the component that also edits PSPCA-9085.

Captura de pantalla 2023-10-03 153139.jpg
You work on the same type of incident that triggered the event, not on the linked stories.
You would be missing this last capture of the rule whose name is “Epic Test in Creation”
The "for" component to indicate that it is towards the stories and not in the epic
Please let me know if I am clear in my answer.

Greetings

Brian Taylor_5wqrpi

Juan - Thank you. I think I tried that method as well. So I changed as you recommended, and I still get the same results.

Screenshot 2023-10-05 at 8.19.40 AM.png

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