Hello community!
I'm a big fan of JSM + AI synergy - since day 1 LOL, that being AI Insights on Forge plus JSM which won us an honourable mention (#6) at Codegeist 2020.
I'm a keen advocate of the importance of monitoring customer sentiment/satisfaction and doing this in an automated way with the help of AI. Who wants to fill out satisfaction surveys, right?
Rovo is going to the be the AI-API for the next gen JSM apps, so I'm super excited to watch this space.
Reach out any time!
Cheers Ulrich
Recommended Learning For You
Level up your skills with Atlassian learning
Make AI a part of the team
Avoid common AI pitfalls and follow best practices to make AI work for your team.
Learning Path
Get the most out of Rovo
Learn how to use Rovo, Atlassian's AI-powered product, to find, learn, and act on information faster.
Use Rovo across your organization
As an Atlassian organization admin, learn the capabilities of Rovo and how to enable it across products.