[AI Workshop] Supercharge your Service Management with Rovo

[#1]

It’s time to kickstart your journey with AI in Jira Service Management and supercharge your service workflows!

So, who am I? 

Glad you asked! I’m Palak Setia, Senior Solutions Engineer, focused on Service Management at Atlassian. With over a decade of experience in the domain, I’m passionate about implementing change that drives meaningful business outcomes. I fully believe in the vision of Atlassian and the power of AI, and I’m focused on designing scalable service management frameworks that enable our customers to achieve their goals.

…which brings me back to you!

On December 16th/17th, I’m hosting one of three interactive virtual workshops where we’ll dive into how to leverage Rovo to improve Service Management. You will learn how three ready-to-use Rovo agents can streamline requests, triage, and incident operations, all without custom builds!

Save your spot!

This workshop is for you if:

• You already have access to Rovo at your company.

• You’re an agent, project/program manager, or admin ready to take your first steps toward incorporating AI into your support management workflows.

• You’re looking for hands-on experience with low-lift, out-of-the-box agents specifically for service management.

• You want inspiration for how AI can improve your team’s work.

Out-of-the-box agents covered will be:

1. Service Request Helper – similar ticket suggestions, assignee guidance, and response generation.

2. Ops Guide – incident impact mitigation, automation nudges, and post-incident reviews.

3. Service Triage – automatic case summaries, urgency/priority, and request type recommendations.

Don't miss this chance to get direct experience with Rovo and a clear path to improved processes! Register now!

[Ulrich Kuhnhardt _IzymesCo_]

Can't submit registration form

[Stephan Heinemann]

Hi,

is this an online session? How long will this approximately take?

Greetings,
Stephan

[Deepanshu Natani]

Registered!

[Neala Cetola]

Hi @Stephan Heinemann ! Yes, this is a virtual workshop and will be 60 minutes - hope you will join!

[Neala Cetola]

@Ulrich Kuhnhardt _IzymesCo_ Looking into this for you - thanks for providing the screenshot. 

[Neala Cetola]

@Ulrich Kuhnhardt _IzymesCo_ My team is recommending that you try again in an incognito window. If that doesn't work you can email me directly (ncetola@atlassian.com) to get you registered. I would just need to know which session you would like to join.