ScriptRunner -Custom Script to auto-route tickets based on custom JQL to a specific Epic ticket

Question

Hi!

I need help in writing a custom code for automatically picking up all tickets that apply to a specific JQL filter results and move them into a specific Epic ticket ('Test-1' where 'Epic Name' = 'Incidents'). This should only apply to 'Project X'.

Is this achievable via custom script or do you see any other way of doing this automatically?

I appreciate any help. Thanks.

Nic Brough -Adaptavist- · Answer

I think, but have not tried, writing a scripted custom listener, although I don't think I'd use JQL.  It could catch the "create" event, check the rules and then set the "epic link" field to the right Epic.

(I think the original question was about moving issues, which I'd never attempt to write myself!)

Daniel Mendes · Answer

Thanks Peter. The bulk edit is the Business current course of action on those tickets. They are still looking for an auto update solution it seems. If there's any...

Thanks.

Peter DeWitt · Answer

Daniel, the non-scripting route would be a Bulk update of the JQL search results.  You can update the Epic Link field through the wizard.