JSD ScriptRunner change custom field to.. if summary =

Question

Hi Guys

New to ScriptRunner and trying to find a solution for the above

Issue created

if summary = eg. Alert

change custom field to: eg 2

another one i was thinking was

Issue created

if reporter = eg alan

change custom field to: eg 3

and can this be repeatable, so different summary's or reporters change different custom field?

i guess this is a simple one but thought i would ask

I am trying to Triage emails from different systems and companies to update a custom field

Christopher Smith_nkypim · Answer

thank you

Nic Brough -Adaptavist- · Answer

https://library.adaptavist.com/entity/update-priority-based-on-a-custom-field should be a good base for this

It reads a custom field and expects it to be a select-list type field, but that should not be hard to change to issue.getSummary() and parse the result for your words, or use issue.getReporter().getName()