Hello,
I use a automation to create a Jira ticket from a JSM ticket, how can I ensure that in the newly created ticket, the field Account from Tempo is left empty?
Initially I was not even setting it, but it seems to take the first value available.
Then I tried to copy it from the JSM ticket (where it should be null, as it is not used), same result, first value available.
Then I tried to set it with json:
{ "fields": { "Account": null } }
No error, but same result, first value available.
So how can I prevent this field to be wrongly set???
Thanks in advance.
It seems that I was too quick to ask...
I discover that every project has can have a default value for this field (Project settings->Apps->Accounts) and it replace whatever value you try to put in your automation on creation.
Just remove the default value and it is properly set to None
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