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Can I use confiforms to create issues in 2 different Jira Projects at the same time?

Bill Mills

I have 1 confluence form, with 2 workflows built in. If question 1 is "Yes" it creates a Jira issue in "Project A", and if question 2 is "Yes" it also creates a Jira issue in "Project B".

Is this possible, or can only one IFTTT to create a Jira issue be triggered for each form submission?

Thanks!

Accepted answers

All comments

Alex Medved _ConfiForms_

Hi @Bill Mills

Absolutely! You can create as many Jira issues as you like

Just put more ConfiForms IFTTT macros, and define conditions when these should run

Bill Mills

Thanks @Alex Medved _ConfiForms_ .

I was just able to get it to work, however there is another issue.

If the answers to both of the form questions is Yes, and 2 issues are created, can I feed both issue IDs back into separate fields? I have 1 field that is for IssueTypeA and 1 field for IssueTypeB.

To do this, I have 2 separate IFTTTs:

IFTTT 1:

Event: onCreated

Choose Action to perform: Create/Update ConfiForms Entry

Fire IFTTT action only when this condition/filter is met: Q1:Yes

Parameters to set on the entry: entryid=[entry.id]&fldIntake1=${iftttResult_JIRAJSON}

IFTTT 2:

Event: onCreated

Choose Action to perform: Create/Update ConfiForms Entry

Fire IFTTT action only when this condition/filter is met: Q2:Yes

Parameters to set on the entry: entryid=[entry.id]&fldIntake2=${iftttResult_JIRAJSON}

When I submit a form with question 1 set to Yes, it feeds the Intake1 key back to both of my intake fields.

When I submit a form with both questions set to Yes, if feeds Intake 1 key back to the Intake1 field, but I get this error for feeding Intake2 key back:

Status: 404 with message: and response: '{"errorMessages":["Issue Does Not Exist"],"errors":{}}'

I confirmed that the issue did create in Jira.

Bill Mills

I tried another test where only question 2 is yes, and I still get the error that the issue doesn't exist, but confirmed that the issue did generate in Jira.

Alex Medved _ConfiForms_

Do you actually have rules that create Jira issues?

Also, you seems to use the SAME result (JIRAJSON) in both rules you have pasted here...

Alex Medved _ConfiForms_

Not sure what you mean by billing info - we don’t require any

Please open a support ticket so we can unblock you. Hard to fo it with a pseudocode and screenshots

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