Power Up Your Jira Automations with Dynamic Data: Smart Values and Smart Jira Forms

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As a project admin, you crave automation efficiency. But what if form responses were locked away, hindering your ability to leverage them in automations?

Smart Jira Forms solves this by seamlessly mapping form fields to Jira issue fields, turning responses into powerful Smart Values. Destination Issue Fields - lets you map specific form fields to corresponding Jira issue fields, making their data readily available as Smart Values in your automation rules.

What are Smart Values?

Traditional automation rules often rely on hardcoded values, making them inflexible and prone to errors. Imagine having access to any piece of information within your Jira issue – that's the magic of Smart Values!

Smart Values are powerful tokens within Jira automations that dynamically reference specific data points within your Jira issues. Imagine them as magic variables, pulling information directly from issue fields and injecting it into your automations. They leverage a double-curly brace syntax ({{issue.fields.<jira_field_name>}}), where <jira_field_name> represents the actual Jira issue field you want to reference. This includes issue fields like project names, assignee details, custom fields, and yes, even data captured through Smart Jira Forms!

Here's how Smart Jira Forms empowers your automations:

1. 1. Design your Smart Jira Form: Craft your form with relevant fields capturing the data you need.

1. Map Form Fields with Destination Issue Fields: During form creation, utilize the "Destination Issue Fields" feature. This allows you to select a specific Jira issue field for each Smart Jira Form field.
2. Trigger Automations based on Form Submissions: When a user submits the form, the captured data is automatically mapped to the designated Jira issue fields.
3. Unleash the Power of Smart Values: Now you can leverage those mapped form field values as Smart Values within your Jira automation rules. Simply use the double-curly brace syntax ({{issue.fields.<jira_field_name>}}) to reference the data captured in the corresponding Smart Jira Form field.

This powerful combo, available in all Jira project types, including Jira Software, JSM (Jira Service Management), JWM (Jira Work Management), and JSD, empowers you to seamlessly integrate form data into your automated workflows.

Example Scenario:

Create smart workflows that adapt based on specific criteria. Leverage Smart Values to make conditional decisions within your automations.

• You create a customer support form in Smart Jira Forms with a "Priority" field.
• Using "Destination Issue Fields," you map the form's "Priority" field to the Jira issue field "Priority."
• When a customer submits the form, their selected priority level automatically populates the corresponding issue field.
• Trigger: Issue transitions to "In Progress" state.
• Condition: {{issue.priority.name}} == "High"
• Action: "Send notification" to a specific team for high-priority issues.

You can then configure automation rules to trigger actions based on the priority (e.g., high-priority issues get assigned to a specific team).

Benefits

• Effortless Data Flow: Eliminate manual data entry and ensure accuracy by automatically populating Jira issue fields with form data.
• Streamlined Workflows: Trigger powerful and dynamic automations based on the rich data captured through your Smart Jira Forms. No more rigid, static workflows!
• Increased Efficiency: Boost your team's productivity by automating repetitive tasks and leveraging dynamic data for smarter decision-making.
• Flexibility Across Project Types: Enjoy the power of Smart Jira Forms and Smart Values in all your Jira projects, regardless of whether you're managing software development, service requests, or work across teams!

Smart Values are incredibly versatile. Combine them, format them, and manipulate them to fit your specific needs. Think of sending notifications to email addresses stored in custom fields, dynamically populating reports, or triggering actions based on specific field values. Explore Smart Jira Forms and Smart Values – the perfect duo for transforming your workflows and unleashing the true potential of your Jira instance!