Hello everyone, I'm looking for recommendations on handling dependent date and time inputs within Jira Forms. I'm working on a workflow where the final result depends on multiple user-provided values, including date and time fields. The challenge is ensuring that the entered data remains consistent and valid before the…
What happens when someone wants to add a dining plan, switch to another option, or cancel a plan they no longer need? It sounds like a simple request. But behind the scenes, someone still needs to verify the request, find the right user record, update the plan information, and make sure the requester receives confirmation.…
Hi. My question is about non-correct REST API work in Jira Data Center v.9.12. I have a problem with additing Workflow Scheme in project via POST /rest/api/2/project. I have developed an application for easy project creation. The user selects the types of tasks he needs, and the application creates and configures all the…
Hi everyone, I'm trying to automate our internal product request process using Slack Workflow Builder. The goal is: * A user completes a Slack form. * The workflow automatically creates a new Idea in a Jira Product Discovery project. * The Slack form responses (Summary, Description, Priority, Customer, Labels, etc.) are…
Hi, I am trying to build an automation where I want the cloned tickets (which will be going into separate project teams that will be working on their tasks) to communicate with the original desk ticket. This is how I want the status to reflect (attaching the whole workflow, and level 1 vs level 2 status reflections for…
How does your organization document complex workflows with conditions and functions? I'm looking for tips and best practices on how to easily document conditions, automations, and functions that are used in workflows in my organization. We have functions that automatically transition tickets, create sub-tasks or other…
I am using approvals to validate a step in the workflow (approved/declined) I was able to add named individuals a few weeks back but now its only giving me options to add groups. How do I get it to allow me to add named individuals again?
We’re excited to announce the rollout the first of a powerful set of new advanced automation features for Atlassian Cloud Premium and Enterprise customers. These enhancements are designed to help you orchestrate end-to-end workflows across teams and products, moving beyond single-task automation to true business process…
(NOTE: Unbeknownst to me (probably due to the gloriousness of Atlassian documentation, lol) this was fixed in 2021. Oh well! (This was more fun, though, wasn't it?) The problem One of the most frustrating things about Jira as an admin are the surprising little gaps that catch you up and end up requiring a Marketplace…
I have a really easy use case but looking for help I'm trapped by most of the docs referring to the old workflow UI. JSM - Team Managed project. WIP workflow: On awaiting approvals I have: If I click on "At least 1 approver..." I can set it up as per below with "Approvers" as the approver field. I believe this was the one…
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