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Where can I find an invoice of a extra service of a power-up?

Teresa IC
Teresa IC
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January 27, 2025

Hello,

On January 20th we were charged 7.26 € for a service of reports downloading of planiway. Could you send the invoice and let me know how to cancel the suscription for this service?

 

Thanks.


Best regards,

 

Teresa

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Alisson Sartor
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 28, 2025

Hello, Teresa

If you need to obtain invoices from Planyway, please note that since Planyway is a third-party app, Trello doesn't have access to their billing system. However, you can easily reach out to Planyway's support team for assistance.

Feel free to contact them directly through their website at Planyway Contact Us

Kind Regards

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