What to do if a bug occurs?

Question

Good day,
I have a problem with my Trello account. Trello works very badly, loads the laptop operating system up to 90% and because of this the entire browser stops working - a black screen just appears. This problem appeared on 22.07. 
Recommend me please what can be done in this case. But on my side everything works fine until I visit the Trello dashboard page.
Thank you in advance, I look forward to your reply.

Augusto Lisboa · Answer

Hi Valeria.

If you have a board with a large number of cards or lists, there are a few tricks you can use to minimize the performance questions; they're listed on "Troubleshooting a slow board".

You can check our Supported Browsers to see if you're using a compatible browser: https://support.atlassian.com/trello/docs/what-browsers-and-mobile-platforms-does-trello-support/

Also, I've found another community thread where users are reporting browsers that perform better on their computers: https://community.atlassian.com/t5/Trello-questions/Why-is-Trello-so-painfully-slow/qaq-p/835439.

Alternatively, the Desktop App may perform better for you.