It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to self-join team from linked Slack

This page ( seems to indicate that if you have linked a Slack team you should be able to self-join a Trello team.  The section called "Be a Slack(er)" has the details.

Additionally, there is a tip that says:

> #TrelloTips: Business Class team admins can choose whether any member of a linked Slack team can join the team or if Slack team members should only be invited manually.

The current configuration for my team is: "Slack team members can self-join this Trello team." which implies that I need Business Class if I want to disable that functionality.

However, self-joining does not seem to work.  How do I figure out what's wrong.

I responded to this previous question: but it's marked as answered so I'm not sure that it will get looked at thus the repost.

2 answers

1 accepted

0 votes
Answer accepted

Enabling self-join from a connected Slack team is ONLY available to Business Class users.  The wording on the settings page and the documentation makes this very vague. 

0 votes
Teddy Atlassian Team Apr 18, 2019

Hey Ben!


Can you please reach out to our support team directly at We'd be glad to help you troubleshoot!

Just sent a request on over!

Hi Ben,

did you solve the issue about "self-join team from linked Slack"? I would appreciate some help.

It's only supported for Business Class users.  If you're a Business Class user and still having a problem, you'll probably have to get in touch with support.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

1,492 views 12 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you