Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Team Member cannot access boards

Hi,

one of the team members can't access any of the boards for the team. He always gets that the Board is not found and it could be private. This happens even when I send him a direct invitation. 

  • The person is definitely a member of the team
  • Boards are set to be Team Visible
  • I've invited them directly to the board and they are listed as a member of the board
  • He's logged in and out
  • There are seven other team members who are on the board with no problems

 

Any ideas on how to fix this?

 

Thanks in advance

Martin

 

2 answers

i have the same issue and I requested help with this problem.  It doesn't seem like they answer.  My issue is I can't access the correct board nor am I able to detach myself from the incorrect board to the team board and my administrator isn't able to attach me either.  I would think that they would have an phone number because this waiting for maybe a response delays in needing to have this resolved.  

I've been looking for answers on this as well. One thing I found when poking around was if a team member is logged in with the wrong email this may affect their visibility on team boards. For instance, if they're using a personal vs company email. https://community.atlassian.com/t5/Trello-questions/If-a-team-member-cannot-view-my-board-how-can-I-correct-this/qaq-p/1488190

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

205 views 10 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you