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How do I remove two way authentication from trello

Martin Colvill
Martin Colvill
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July 30, 2024

My team have been logged out and now can't log back in and has had two way authentication log in added , how can I remove the two way authentication please?

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Tansu Akdeniz
Tansu Akdeniz
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July 30, 2024

Hi @Martin Colvill 

Welcome to the community.

Do you have backup code?

Please check this Troubleshooting two factor authentication page. You can contact Atlassian support to get back into your account.

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Martin Colvill
Martin Colvill
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July 30, 2024

No both of us don't have a back up code, Emilia is unable to log back into her account without it.

 

Thanks

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