How do I get notifications for cards with due dates?

[Christine Ha]

I am a blind user using a screen reader to access Trello. However, this may not be an accessibility issue as my sighted husband says he is experiencing the same issue. Whenever I add a due date to a Trello card, turn the “set reminder” option on, and add myself as a member on the card, I still do not receive a notification when the due date has passed. Both notifications on my Trello app and on the settings on my iPhone are both turned on. For this reason, I have been missing deadlines for tasks left and right. Please help!

[Augusto Lisboa]

Hi Christine, please check https://support.atlassian.com/trello/docs/receiving-trello-notifications/, especially if your notifications are set to "Instantly" on https://trello.com/my/account