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How can you delete an automation that only shows in the android app on every card?

I've accidentally created an automation in my app (on android)...seems tied to a card that has since been deleted (not archived). 

I don't see the automation listed anywhere when I go to the web version of trello as suggested in other threads

When I click the automation in the app card, I just get an error that the automation could not be completed.  How can I delete this automation item that appears on every card in the trello app, but does nothing?  Seems like a bug.

1 answer

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milynnus Rising Star Nov 28, 2022

@Evan Meyers 

It is difficult to advise on this since you will have trace the problem. You have to look at various places where some logging has been done. Each automation creates a log including unsuccessful execution. Start with the account log. 

I am happy to provide whatever details you need if informed on where to get them.

 

The issue is happening on android app only.  Apparently, I unknowingly created some automation on my phone (likely a butt dial) and then when I realized something happened, I deleted (not archived) the card tied to the automation...now I see this automation as an option on every card (but only when using the android app).  Not sure how to get rid of it.  I suppose I could try an uninstall and re-install???  Would love a more elegant solution if anyone has ideas...

milynnus Rising Star Dec 08, 2022

@Evan Meyers 

I am not an Android user but I doubt anything was done that change a Trello Automation that was created from the desktop. Look at the case, on the desktop. You have a better chance of understanding what had cause the change. 

Searching the title of the automation comes up with nothing as I deleted the card associated with it.  It is my thinking that this automation was created on the phone app with my phone in my pocket.  As I mentioned, I saw something weird and deleted everything...now this is stuck in the Automation section of every card on my mobile app.  Clicking it leads to an error...I'd love to make it go away.  How can I get the logging needed to help troubleshoot it?  Or is there a recommended action to try to make it go away like a re-install?

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