Hi Mark! Welcome to Trello community!
Sorry to hear about your recent experience with this feature! Apologies to be the bringer of bad news — the Trello product team has recently decided to remove the Card Composer Options feature (which allowed us to use # for labels and @ to add members). While this feature was certainly useful for some users, it also represented pretty significant technical complexity and maintenance effort that didn't match up with how much it was being used.
There are still a few ways to use shortcuts to add members and labels to cards that we recommend:
1. You can use the 1-0 keys or the L key to apply labels to a card while hovering over it in the board view, or while a card is open.
2. The M key will let you add members to a card, also while hovering in the board view, or while the card is open.
Another useful shortcut: When creating a new card, type the card title then press Shift+Enter to create it (instead of Enter by itself). It will create and open the card at the same time. This makes the L and M shortcuts a bit more accessible!
Last, it may be worth having a look at our Automation tool to see if any of your regular label or member workflows could potentially be done automatically: https://trello.com/guide/automate-anything
I understand that is not quite ideal, but maybe those options give you an alternative to speed up your workflow.
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