Why Estimation tool is not loading the issues?

Question

I have the following problem with the estimation tool: https://snipboard.io/IumnOD.jpg.
No matter what JQL filter you specify (or if none), you have the endless loading state.

I don't know if this feature is based on the Agile Poker app, but the same issue was present in the Classic JIRA project when I tried to use the mentioned app.

Do any of you know why it's happening?

Nic Brough -Adaptavist- · Answer

No, you'll need to debug the estimation tool to find out why it is not getting the issues from Jira.