Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there a way to add Watchers by default upon an issue ticket creation for next-gen Scrum project?

We are using the next-gen Scrum projects and I have realized the functionality is very limited compared to standard JIRA, but I figured to ask here since I could not find this anywhere in the documentation.

When a new ticket is created under a specific next-gen scrum project, is there a way to have a rule setup to automatically assign specific watchers to the ticket?

Thanks in advance everyone!

2 answers

1 accepted

3 votes
Answer accepted

Hello James,

Welcome to Atlassian Community!

When creating a ticket in Jira, either on the Classic or Next-gen project, it's not possible to add Watchers during the ticket creation.

Also, on Jira Software there is no automation to automatically do that. 

There is a feature request suggesting the implementation of this ability:

Please, click on vote and watch to receive updates about the feature.

A workaround for that is to use an add-on like Automation for Jira where you can create an automation for the specific project and there is an option to add Watchers.

Screenshot 2019-12-24_11-56-21-720.png


Wonderful - thank you for your help @Angélica Luz !

Like Angélica Luz likes this

I don't have access to a next-gen scrum project in Jira but maybe this other community discussion will help you:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Team-managed projects

An update on team-managed projects customer feedback – November 2021

Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...

1,342 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you