How to export workfow of some request type for Next-gen service desk project?

[V Z]

You can find workflow in "Project Setting" -> "Request types" -> "Edit workflow". But I cannot see an export option for it. (For classic project template, the workflow can be see in Jira setting)

I have checked this page https://support.atlassian.com/jira-service-desk-cloud/docs/manage-how-work-flows-in-your-next-gen-service-desk/, and cannot find useful inforamation about export request types. We can copy a workflow of one request work to another, but it cannot be done across different project.

[edwin vasquez · Accepted solution]

Hello @V Z and welcome to the community!

The option to copy next-gen project configurations and workflows wont be available until later this year. This is announced in the link below.

https://www.atlassian.com/software/jira/whats-new/next-gen?_ga=2.134834868.452324198.1583727179-375817174.1581609958#intheworks

Does this answer your question?

[V Z]

Thanks. Great to hear this new feature will come soon.

[Dennis Schridde]

Was this eventually implemented? It does not appear on the roadmap anymore, neither in the "shipped" section, nor in the "in the works" section.