Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Cannot finalize / close Sprint

I clicked on the Complete sprint button, then on Finalize sprint.  I keep getting an error saying to refresh the page and try again.

All of the issues and sub-tasks in the sprint are closed.

This happened first when we still had open issues, so I manually moved the open ones to the backlog or to the new sprint in an attempt to solve the problem.  However, I'm still getting the error.

Screen Shot 2019-08-14 at 11.19.50 AM.pngI cannot open a new sprint since I cannot close this one.  Any ideas?


2 answers

0 votes
Eoin Atlassian Team Aug 15, 2019

@Erika Devine you might be encountering the problem raised here... There is a fix in progress for this. Sorry for the inconvenience

This a bug and should be reported to Support

This happened in our JIRA instance a few months ago

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events